Our Vision
To create a loving, warm and homely atmosphere where each person is supported to experience each moment richly.
Our Values
We strive to achieve this vision by promoting:
- The uniqueness of each person
- The immense value of each person
- Openness, honesty and integrity
In these ways we enrich each person, the community and the world.
The Best Friends Model of Care
Our philosophy of care is based on the Best Friends model of care developed by Virginia Bell and David Troxell.
Our team cares for and connects with each person as we would a very best friend. This means that people feel loved and important.
We:
- accept you as you are
- really listen to you
- love to hear you laugh
- forgive your mistakes
- have fun together
Our team has been hand-picked with great care. We have the knack of working with people with dementia. We know how to love and care for someone as if that person is our very best friend.
Our commitment to excellence of care extends beyond our own organisation to include the improvement of standards industry-wide. On a wider scale, we are investigating ways of disseminating the Best Friends Model of Care to other aged care facilities through networking, the Internet, and presentations at conferences and to selected service clubs and organizations.
Work is also currently under way on making the Best Friends approach accessible to family members by integrating it into our Orientation for Families and Sharing the Journey courses.